Student Complaint Policy

Student Grievance Procedure in Florida

Any student grievances regarding the school should be initially directed to the school’s director in writing within seven calendar days of the incident. This can be accomplished by sending an email to the attention of “School Director” to: info@handsonhvacschool.com. A written response to the grievance will be issued by the school director no more than three business days after receipt of the written grievance. Open communication between the student and the school is always encouraged in order to resolve the student’s concerns.

If the institution is unable to resolve the grievance directly with the student, the student may contact the Florida Commission for Independent Education, 325 W. Gaines Street, Suite 1514, Tallahassee, FL 32399, or by calling the Florida Commission for Independent Education at 850-245-0505.